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VAT Exemption Information

1.1 Exempt Rating - Personal use

Products solely used to treat or aid a disability are generally accepted for VAT exemption for personal use. You do not have to be registered disabled. The important thing is that the item is being used for personal use and not for use in an institution or for resale.

1.2 Qualifying Products

Products available for VAT exemption include aids designed or modified solely for use by people with a disability (for example, arthritis, for purchasing of mobility aids), as well as products designed for the care or treatment of incontinence. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person.

1.3 Application/Declaration form

VAT exempt products are clearly marked on the website. To claim VAT exemption, you will be asked to complete the declaration if required during checkout.

If you are in any doubt as to whether you are eligible to recieve goods or services zero rated for VAT you should consult "Notice 701/7 VAT Relief for Disabled People" or contact us.